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Problem Connecting Using Pcanywhere

Other considerations for an Internet connection involving a router The following information should be checked if there are problems connecting to a pcAnywhere host involving a router: After the router is If you do not know the host's IP address, you can also enter the IP address of the Internet provider, or of the local network, substituting the subnet address with .255. If you already have a connection to the Internet, then TCP/IP was already set up for you by your Internet service provider (ISP). In these cases we changed the "retry hostsettings " to two with no seconds between retries, and it has pretty muchsolved this issue.The only other way I have solved this issue, his comment is here

TCP packets have a "guaranteed" delivery. Back up the registry before you make any changes to it, because incorrect changes to the registry can result in permanent data loss or corrupted files. Legacy ID 53376 Terms of use for this information are found in Legal Notices. Other products I'm not sure Help for other Norton Products: Norton Core Norton Internet Security & AntiVirus for Mac Norton Security Suite for Comcast Norton WiFi Privacy Norton Small Business Norton https://support.symantec.com/en_US/article.HOWTO30289.html

Once we have received the cannot find host message, we have never beenable to make a connection on a subsequent attempt without resettingthe host.Does anyone have an idea where the problem For additional information, as well as possible workarounds, read the document Cannot connect through a DSL or Cable line to a pcAnywhere host using the same service provider. Thank you! Solution The following sections provide specific troubleshooting information.

  1. Tracert can help pinpoint where the traffic problems are.
  2. Once connected to the host, you can run the TCP/IP applications.
  3. Opening these ports allow the pcAnywhere information to pass through the router to the host, located behind the router.
  4. Please see the section "pcAnywhere TCP/IP host setup" and "pcAnywhere TCP/IP remote setup" later in this document for the exact steps on setting up the host and remote.
  5. Thank you for your feedback!
  6. Also, the router must be configured to send this information to the particular pcAnywhere host computer.

Click Apply > OK. It will take longer before the initial browse list appears; however, when it does appear, the list will have more, if not all, of the hosts. Set the value to 1. High Ping times and lost packets can be caused by the Internet Service Provider (ISP).

These addresses are not unique on the Internet; they are used with the assumption that they will be internal to a private network. One way of accommodating such an IP address is to use a domain naming service (DNS). You can still use pcAnywhere; however, if the host is in use by another user, then you will appear to make a connection to the host but you will see a https://support.symantec.com/en_US/article.TECH106560.html We do not have e-mail or> otherwise access the internet from the host computer.>> We only use PCAnywhere when the host office is closed and we are> working from the remote

Modem You will see this error if the host uses a line that also has voice mail. If these packets are not returned within a specific time for whatever reason, pcAnywhere generates a "Timeout looking for connection" error message. The Internet uses TCP/IP, a fast, powerful protocol that transports information between computers on a network. For the exact steps on setting up the host and remote, go to the section "pcAnywhere TCP/IP host and remote setup".

Click the pcAnywhere Task bar button to display the pcAnywhere Host Status screen. You may see some of the following results: Ping returns four "Request timed out" packets This indicates that there are TCP/IP communication problems between the remote and host. For information on port forwarding and router firewalls, read this Port Forward article. Thank you for using Norton Support. < Back Was this information helpful?

STEP2 Start the Internet connection with Dial-Up Networking Contact a local Internet provider and establish a Dial-up PPP account for Internet access. this content Other products I'm not sure Help for other Norton Products: Norton Core Norton Internet Security & AntiVirus for Mac Norton Security Suite for Comcast Norton WiFi Privacy Norton Small Business Norton STEP4 pcAnywhere TCP/IP host setup Start Symantec pcAnywhere. Windows XP Internet Connection Firewall If you use a Windows XP Internet Connection Firewall (ICF) on either the Host or Remote, by default, you will not be able to connect with

For more help, contact your Internet service providers (ISPs) to confirm if this is the problem. Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support In this scenario, because you are already connected to the Internet at this point, you can start a pcAnywhere connection manually rather than having pcAnywhere start the connection for you. weblink If you can connect but cannot authenticate, try using a local account which belongs to the Administrators group.

ForPCAnyWhere, XP seems to react much more slowly than 98, have moreoverhead, low priority, or something.My latest problem with PCAnyWhere on XP: it does not pass the Pausekey from the remote For help configuring Linksys routers see the document: How to configure a Linksys router to allow pcAnywhere connections. For more information read the document Cannot connect to a pcAnywhere host through a router. Technical InformationOperational overview It helps to have a basic understanding of how pcAnywhere negotiates a

You may see some of the following results: Ping returns four "Request timed out" packets This indicates that there are TCP/IP communication problems between the remote and host.

You can make sure that the difficulties are not caused by a cached screen by turning caching off at the remote. Click Start > Run. Privacy policy About Wikipedia Disclaimers Contact Wikipedia Developers Cookie statement Mobile view ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: Right-click the Network, Cable, DSL icon, and then click Properties.

For pcAnywhere to function correctly, the local IP address of the pcAnywhere host computer must use a static IP address so that the IP address does not change. On occasion the remote computer willreport that it cannot find the host. Retrieved 15 June 2015. ^ Epstein, Zach (7 Feb 2012). "Hackers tried to extort $50,000 from Symantec after stealing source code". check over here For instructions, read Backing up the Windows registry. 1 Click Start > Run. 2 Type the following in the run dialog box and click OK: regedit 3 Go to the following

Check TCP/IP, but leave the other items unchecked. To verify that ports are forwarded correctly, read the following document: How to remotely verify if a router's ports are open. For pcAnywhere licensing information, see the document: pcAnywhere licensing. Create a SymAccount now!' How to troubleshoot pcAnywhere connection issues HOWTO30289 July 20th, 2012 http://www.symantec.com/docs/HOWTO30289 Support / How to troubleshoot pcAnywhere connection issues Did this article resolve your issue?

To correct this, a pcAnywhere registry key can be configured when one or more routers between the Host and Remote has disabled UDP packets.




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